My role developed into managing major, volume accounts. My responsibilities included delivery of exceptional client service without compromising commercial success.
My role as Client Relationship Manger included finding and expanding upon new routes to market through the development of key strategic partnerships with a variety of charitable and commercial organisations.
As the Risk Manager in the Private Client division, my targets include delivering against our risk objectives, supporting and auditing complaint management, ensuring compliance with professional regulations, developing and implementing robust systems for management of compliance oversight and representing the division in regulatory and compliance audits.
I am a Fellow of the Chartered Institute of Legal Executives.
- Fellow of the Chartered Institute of Legal Executives (CILEX)