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If you, or someone you are close to, have concerns or are worried that your Attorney or Deputy is not making decisions in your best interests, these should be raised with the Office of the Public Guardian anonymously if you prefer. The Office of the Public Guardian is responsible for monitoring Attorneys and Deputies, and can investigate allegations of mistreatment or fraud. It can report concerns to other agencies, such as the police or social services, if appropriate.
Tel: 0115 934 2777 (Monday to Friday, 9am to 5pm, Wednesday, 10am to 5pm)
Email: [email protected]
Office of the Public Guardian
PO Box 16185
If the concern is about the social care decisions your Attorney or Deputy is making, contact the local social services adult protection team to discuss your worries. If you suspect the vulnerable person could be in immediate danger, contact the police.
In England, if you have a concern about healthcare professionals and decisions made by them your local NHS Complaints Advocacy Service can offer support. Your local Healthwatch can provide more information In Wales, the local Community Health Council (CHC) should operate a Complaints Advocacy Service.
Tel: 0800 169 65 65 Lines are open seven days a week from 8am to 7pm.
Tel: 0800 022 3444
Tel: 0808 808 7575
Tel: 0800 470 8090
Tel: 0808 808 8141
Tel: 0300 222 1122
Information, advice and support to users of health services in your area. It can also put you in contact with your local NHS Complaints Advocacy service.
Tel: 03000 683 000